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What a BAD Idea!

By on Oct 12, 2008 | 5 comments

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Even though I’m on an official break from blogging, I couldn’t resist posting this interesting piece of stupidity. I’m an IDEA mobile subscriber and I think they’ve been coming up with pretty bad ideas that change your life (not for better).

I got following email from IDEA :-

Greetings from the Idea family!

We would like to assure you that your account’s privacy is of prime importance to us. Taking a step ahead in this direction we are glad to inform you that your Idea E-Bill now comes in a PASSWORD PROTECTED PDF format. You can now view this file, save it for future references or even take prints of the same if need be.

Now, I don’t get the exact point. Why would anyone be interested in knowing my idea monthly bill? Then it doesn’t stop there. The password for my PDF file (eBill) is combination of something plus a number that I don’t know [ok, even if I know, I don’t want to extract the digits from it].

So all this mess to open and see my ebill!

Why? 😯

IDEA – Don’t change our lives like this. Instead, spend some time/money improving your network strength and coverage and of course – buy new phones for your customer care. Looks like at any point of time, number of people calling your customer care is much more than the number of telephones you have – they are always busy! Duh!

The Big K

PS: I’ll be back, soon!


  1. Mayur

    October 13, 2008

    Post a Reply

    Its not only about IDEA. All other providers have a password protected bill delivery these days. Its to prevent your bill contents being misused. As you know, your mobile bill contains all the number you called plus the numbers where you send sms. That’s a ‘database’ for some one. And it might be good to look at your bill for someone who’s spying on you Ha ha….

  2. The Big K

    October 13, 2008

    Post a Reply

    I have never seen the list of ‘all’ the numbers I called or SMSed. How stupid are they, if they are including the whole list in the bill!

    …are you serious?

  3. Suyash Joshi

    October 14, 2008

    Post a Reply

    I second Mayur, even my mobile provider sends all the numbers I called or smsed for my reference in the password protected e-bill, which is good actually, in case of a post paid connection, to cross check in case of any doubts about the bill amount !!

    If Idea doesnt send you the list, then dont bother about opening the bill as well 🙂

  4. Mayur

    October 14, 2008

    Post a Reply

    Yes its actually to cross check if the bill generated is correct. I use Airtel and they do it. Lot of people maintain their own log. If idea doesn’t provide you with these details, ask for it. Its for your own benefit… believe me.

  5. IBO

    December 17, 2008

    Post a Reply

    Whatever! password is a good idea but the combination is the worst idea. Anyone who needs ebill must be using internet. So the person should be allowed to set the password himself. And he should only know the password. Otherwise there is no meaning of the password. Its known to public. Who ever gets a printed copy of bill can access the e-bill every time after it.

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