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Dear HDFC Bank…

By on Oct 16, 2010 | 0 comments

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Dear HDFC Bank,

I love you for your services and the ‘preferred customer’ status that you’ve given to me. I proudly use your credit card for all my online transactions and I thank you for upping my credit limit. One of your representatives called few days ago and offered me a ‘cash loan’ based on my credit card transactions. Out of curiosity, I asked for the details through email and I’ve been waiting for the email to arrive since then.

The representative has called me about 3 times already and every time I’ve informed that unless I study the plan, I won’t opt for it. The representative has confirmed that mail has been delivered but I see it neither in inbox, nor in spam/bulk mail folder. I wonder how much time HDFC bank needs to send a simple mail. Oh by the way, I do receive your offers without fail.

Please have a proper mailing mechanism in place. If you need help, let me know.

Your Preferred Customer,

The Big K



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