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Reliance Customer Care – shit!

By on Apr 4, 2008 in Wisdom | 2 comments

I think Indian Customers have a long way to go before they get treated as ‘God’. I’m a user of Reliance NetConnect (wireless Inernet) and I went to the local Reliance center to pay the bill. I filled up the form with required details (yep, you’ve to fill a form before you pay the bill!). I went to the guy (Let’s call him Reliance Guy or “RG”) who was sitting behind a thin LCD screen. Big K: Hmm. [To himself: I’m “The Customer” here & these guys are going to make me feel like I’m God! Because customer is God!] RG: (On phone. Probably with a distant relative) Ha ha ha ha. Yes …. yes. Don’t worry. Big K: [To Himself: Meh! (staring at the board that says “Customer Care”)] RG: yes yes….. RG: No no … I told him. I told him that I won’t be able to come…but….. ha ha...